27 years of ICT experience:
- ICT Management - Advanced - 15 years
- Entrepreneurship - Advanced - 13 years
- Program Management - Advanced - 9 years
- IT Strategy - Expert - 14 years
- Coaching - Expert - 13 years
- Project Management - Expert - 14 years
Knowledge
- Incident management
- Problem management
- Change management
- Release management
- Config management
- Service Level management
- Knowledge management
- Disaster recovery
- Backup & restore
- Cybersecurity
- ICT management
- Infrastructure management
- Project- & Program management
- Interim management
- Merges, Acquisitions and Carve outs
- IT- and OT infrastructure
- ITSM tooling
- ITSM coaching
- ISO 27001, IEC 62443 norm
- Automation projects
- ITIL v 2.0 & 4.0
- Prince 2
- Microsoft O365 technology stack
- Azure, AWS cloud
- ServiceNow, Topdesk, Freshservice, Ivanti, 4me, ITSM tools
- CoreView
- TrendMicro anti-spam/anti-virus
- Microsoft SQL and Oracle db's
- Microsoft server
Project & Program Experience
- Implementation new WAN network, datacenter migration and domain migration,
- Cybersecurity rehearsel project,
- Rollout new ERP appl: RFP, POC, vendor selection, design, test, acceptance, rollout, coordination with external partners and internal stakeholders, RUN, Architecture Board, CAB,
- Distribution center (40.000 m2) (300FTE) and office relocation with 200FTE; from design till move,
- Implementation of ITIL methodology in order to bring helpdesk to a Service Desk level,
- Implementation of Microsoft Teams in order to replace PABX across multiple locations,
- Upgrade Microsoft stack: W11 & O365,
- Rollout of new document management solution cross multiple sites,
- Rollout mobile devices in an industrial environment,
- Rollout OT-cybersecurity solution,
- Cybersecurity recovery MTO project,
- Migration of SAP from datacenter to AWS cloud,
- Several merges, acquisitions and carve outs,
